Reaching your Customers: On the Go, and in the Know.

Reaching your Customers: On the Go, and in the Know.

24

Jan,2021

Increase Customer Engagement with SMS Out of Stock  Notifications.

Giving your customers the option to sign up for SMS (text message alert) out of stock notifications puts you in  a position to communicate with them quickly. It also allows you to reach them about an item they are clearly interested in. Statistics indicate that 75% of consumers are OK with receiving automatic SMS Alerts from brands after they’ve opted in. With today’s on the go culture, text messages are a highly effective way to engage the mobile consumer. 

Offering SMS out of stock notifications gives your customers the satisfaction and peace of  mind that they will be immediately notified a product they wanted is back in stock. The  SMS notification also allows the customer to complete their purchase immediately from their mobile device. These easy and effective out of stock notifications keep your company’s name  and products top-of-mind. This  establishes a lasting (and lucrative) relationship.  Keep Reading…

Insider Intelligence forecasts that m-commerce (mobile shopping on a smartphone) will reach $284  billion, or 45% of the total U.S. e-commerce market, by the end of 2020.* 

-Source

Shopping via mobile device has the potential to change consumer shopping habits as we know it.  Business Insider Intelligence predicts that mobile shopping will push even further toward being the preferred choice for online shopping.  All within the next five years. 

Screen time = sale time

Facebook, Twitter, and Pinterest have all introduced “buy buttons” that let shoppers make purchases without leaving the social platform, capitalizing on screen time and mobile device use.

Smartphone use is the driving force behind m-commerce growth. Volume in the United States projected to increase from $128.4 billion in 2019 to $418.9 billion through 2024.*

With stats like these, it’s easy to see why making things as easy as possible for the consumer is in the best interest of any successful online retailer. Online shoppers put a great deal of time and effort into researching their purchases. They are always hunting down the best product and price. When it’s time to buy- they are ready and willing to spend.

Using automated SMS alerts for your WooCommerce storefront can give you an advantage over the competition. It can even assist you in upselling higher ticket items using alternative product recommendations.

The smartphone and the
modern buyer

 

Why Use Automatic SMS Alerts? Here’s proof in the numbers:

  • SMS messages have a whopping 98% open rate.*
  • Text messages have a 209% higher response rate than phone, email, or Facebook.* • 90% of SMS messages are read within 3 minutes.*
  • 59% of people say that a promotional SMS has led them to visit a store or go online to check out a brand.*
  • 48.7 million people will choose to receive business SMS messages in 2020.*
SMS and email Out of Stock Notifications for WooCommerce, by Emptive

Transform your store’s out of stock items into sales and lead opportunities with Emptive’s  powerful WooCommerce integration.

Not only does Emptive’s WooCommerce plugin create more sales opportunities, it’s guaranteed to make an impact. By allowing you to contact your customer via their chosen method (text message or email), you’re given a higher likelihood of making a connection with that customer. And since you’re directly engaging with them on items that interest them, your message is much more likely to be read, and acted upon.

Interested in building your business with text message and email alerts? Let Emptive be your email and SMS gateway for e-commerce and m-commerce! Contact us today, or visit emptive.io!

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